References in Advent

This year, in addition to your daily dose of sweet nerve food, we would like to give you a little insight into our work in 2022. Feel free to take a look and get in touch if you see any points of contact for your own plans and goals in 2023. The entire IT-Tecture team wishes you a wonderful Advent season, reflective holidays and a good start into the new year!

More business through auditing of partners

The BASF Refinish Excellence Program (REP) is one of IT-Tecture developed applications for auditing body shops and paint shops. BASF Coatings GmbH, based in Münster, Westphalia, is part of the Coatings division of the BASF Group.

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B2B Spare Parts Shop for Subaru Dealers

The Subaru Aftersales Portal (short: ASP) is the "Swiss Army Knife" for Subaru Germany and its dealers and service partners for the digitalization of aftersales processes. The original idea and advanced implementation of a platform for the display of accessory items and information, combined with a foolproof ordering process, inspired Subaru Germany to create a variety of other convenient features to make life easier for Subaru partners, create loyalty and reduce system landscapes.

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Retain and win back aftersales customers

TASK stands for "Toyota active systematic customer care" in aftersales and offers Toyota dealers a platform for addressing customers simply and precisely. To do this, they receive support from the centrally provided content and the automatic success measurement that is integrated for each customer contact. Cover letters via e-mail and letter are 100% integrated and can be automated.

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Sell more brand accessories

The Accessories Navigator is a flexible e-commerce platform geared to the specific requirements of original accessories sales. Thanks to our omni-channel principle, branded car dealerships can reliably reach their customers wherever and whenever they are looking for accessories: at home, on the road, or directly at their local dealership; when customizing their new or used car or upgrading the vehicle they already own.

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